technonovaehubor

Privacy Policy

Last updated: 1st January 2026

Introduction

technonovaehubor SARL ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website technonovaehubor.top and use our e-commerce analytics services.

Data Controller Information

technonovaehubor SARL is the data controller responsible for your personal data. Our contact details are:

Data Collection

The data we collect may include the following categories of personal information:

  • Contact information (name, email address, phone number, postal address)
  • Company information (business name, industry, website)
  • Technical information (IP address, browser type, device information)
  • Usage data (pages visited, time spent on site, click patterns)
  • Communication preferences and marketing consents
  • Analytics data from your e-commerce platforms (when using our services)

How We Use Your Information

We use of your data for the following purposes based on legitimate interests and consent:

  • Providing and maintaining our e-commerce analytics services
  • Processing and responding to your enquiries and requests
  • Sending service-related communications and updates
  • Improving our website and services based on usage patterns
  • Conducting analytics to understand user behaviour and preferences
  • Marketing our services (with your consent)
  • Complying with legal obligations and protecting our rights

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for marketing communications
  • Contract: To perform our contractual obligations in providing analytics services
  • Legitimate interests: To improve our services and conduct business operations
  • Legal obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With service providers who assist in operating our business
  • With analytics and advertising partners (Google Analytics, Google Ads)
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Specifically:

  • Contact information: Retained for 3 years after last contact
  • Service data: Retained for the duration of the service agreement plus 7 years
  • Marketing data: Retained until you withdraw consent
  • Website analytics: Retained for 26 months

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of processing
  • Right to data portability: Request transfer of your data
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for marketing communications

International Data Transfers

Your personal data is primarily processed within the European Union. When we transfer data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Complaints

You have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.